Great service, good furniture, and affordable plans.
These people should be brought up on criminal extortion charges. Ordered a couch (with protection and delivery). Couch didn't fit in the door. Delivery crew assures me the sales team will call to make arrangements for a new couch that night (I will give them that this was Christmas time but this went on well into the new year). They also said if they can't get one in here will refund everything. I got no call from them that night. I tried to call them 3 times over the next week and a half and all three times someone "took my number and would have a sales representative call me back". 3 weeks later (now I've went to a reputable store and bought a couch) and a person finally calls me back and I say I don't need it anymore. They never credited me and I had to file a dispute with my credit card and these people are still disputing with them over the delivery and protection plan cost of a couch I WAS NEVER GIVEN! What are you protecting?! I'm am still out over $200. These people are crooks! If you're even thinking about going to these people you should instead come give $200 and go home and sit on the floor.....It's just easier for you to have the experience.
I purchased a sofa and loveseat about 8 months ago which has cushion seats and lots of loose pillows. It was comfy at the showroom but when I use them at home I was going crazy because seating cushions were kept slipping out and loose pillows were annoying. I called customer service to complain about it then they sent a guy to take a look. I just wanted to get rid of it and buy a traditional sofa set at discounted prices if they can. But they call me later they can't do that. I was very disappointed. So my husband and I went to this showroom and talk to store manager. He was very helpful right away. He would take a back and split the restocking charge with us. And he showed us other types of sofas. We bought the beautiful leather sofa set. They delivered and took back old. We are so happy to look at and sit on the new sofa. Thanks to the store manager.
There is a wanton disregard for customer satisfaction from the manager Staphane Coby, to his sales staff. The manager Coby is dishonest, deceitful and lacks integrity. In addition, the furniture sold in their stores are inferior, as they are poorly made. They break in a short period of time and the company allows long wait time to rwpair them.
Great store. Elvin is a great salesman. Only person I have ever met that finds out what your looking for and gives you your space to decide. Great selection
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Try the Macy's furniture store a few lights south. They display professional service and standards.
Raymour Flanigan Furniture And Mattress Store is a US Furniture Store based in Carle Place, New York. Raymour Flanigan Furniture And Mattress Store is located at 275 Glen Cove Rd, Carle Place, NY 11514, USA.
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